Competition: SAP averts EU penalty
SAP has now committed itself, among other things, to enabling customers to provide different providers for different parts of the SAP landscape
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Summary
Among other things, SAP has now committed to enabling customers to choose different maintenance and support providers for different parts of the SAP landscape. SAP rejected the allegations in September. “SAP believes that its policies and measures are fully in line with competition rules,” the company said. However, we take the Commission’s concerns seriously and are working closely with it to find a solution. Customers who subscribe to SAP services again after a break would also have to pay a recovery fee and back payments.
Furthermore, In a preliminary assessment of the case, the Commission explained why it suspected competition infringements in these services. Committed for 10 years The EU Commission has accepted these and other commitments. With promises, the German software group SAP has averted an imminent EU penalty for possible competition violations.
In addition, It opened proceedings in September over suspicions that Europe's largest software manufacturer may have distorted competition in maintenance and support services. Customers must also be able to cancel their licenses and the corresponding maintenance and support fees if, for example, the customer goes bankrupt or an implementation fails and SAP is responsible.
Cross-referenced from 3 sources.
Factual coreconfirmed by several independent voices
Among other things, SAP has now committed to enabling customers to choose different maintenance and support providers for different parts of the SAP landscape.
reliability low1/2 sourcesSAP rejected the allegations in September. “SAP believes that its policies and measures are fully in line with competition rules,” the company said. However, we take the Commission’s concerns seriously and are working closely with it to find a solution.
reliability low1/2 sourcesCustomers who subscribe to SAP services again after a break would also have to pay a recovery fee and back payments.
reliability low1/2 sourcesIn a preliminary assessment of the case, the Commission explained why it suspected competition infringements in these services.
reliability low1/2 sourcesCommitted for 10 years The EU Commission has accepted these and other commitments.
reliability low1/2 sourcesWith promises, the German software group SAP has averted an imminent EU penalty for possible competition violations.
reliability low1/2 sourcesIt opened proceedings in September over suspicions that Europe's largest software manufacturer may have distorted competition in maintenance and support services.
reliability low1/2 sourcesCustomers must also be able to cancel their licenses and the corresponding maintenance and support fees if, for example, the customer goes bankrupt or an implementation fails and SAP is responsible.
reliability low1/2 sources
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