The five-hour disruption, ruled out as a cyberattack, was caused by a firewall upgrade, with services nearly fully restored by morning
Telstra network outage hits transport and payments across Australia
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Summary
A nationwide outage of Telstra's network disrupted transport and payment services across Australia on Wednesday, with services gradually restored after about five hours. The telecom giant ruled out a cyberattack or malicious interference, attributing the issue to a network firewall upgrade. According to Telstra, by around 10am AEST, nearly 90% of calls and data were flowing successfully again.
Downdetector.com recorded a sharp spike in outage reports starting before 6am, with reports doubling from 308 to 776 between 5:27am and 5:42am, peaking at over 7,000 reports at 6:42am. The incident follows a 13-hour outage at rival Optus last year, also caused by a firewall upgrade, which disrupted emergency services and may have contributed to four deaths.
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Telstra outage hits transport and payment services across Australia 08-Jul-2026, 10:52 08 Jul 2026, 10:52 The telecom giant rules out cyberattack or malicious interference as the outage lasts about five hours for many customers.
according to Free Malaysia TodayBut in a statement released around 10am AEST, Telstra said it had "just under 90 per cent of calls and data now flowing successfully across the network".
according to ABC News Australia — WorldAn issue with a network firewall upgrade triggered a 13-hour outage last year at Australia’s second-largest telco Optus, owned by Singapore Telecommunications, disrupting emergency call services and possibly causing four deaths.
according to Free Malaysia TodayDowndetector.com shows a huge spike in Telstra outage reports after 6am. ( Supplied: Downdetector.com ) The number of reports made to the website doubled from 308 to 776 between 5:27am and 5:42am, before hitting a peak at 6:42am when more than 7,000 people lodged issues with Telstra's services.
according to ABC News Australia — World
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