Trainline, Virgin Atlantic and Red Driving School investigated over pricing
The UK competition watchdog has launched investigations into the Trainline, Virgin Atlantic and Red Driving School over concerns customers were not shown full…
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Summary
The UK competition watchdog has launched investigations into the Trainline, Virgin Atlantic and Red Driving School over concerns customers were not shown full prices upfront. Virgin Atlantic is among those being investigated by the CMA (Joe Giddens/PA) PA Archive It said this includes practices were mandatory charges are separated from the headline price or added later in the buying process, known as drip pricing. Shoppers could therefore face unexpected costs or have to calculate the total cost of a purchase themselves. “Such practices can also impact competition between businesses, as a firm using drip pricing may falsely appear to be cheaper than a competitor and attract more customers,” the CMA added.
Furthermore, Red Driving School is being investigated over how a mandatory booking fee and a so-called digital fee – typically £7 per booking – were displayed for driving lessons. The investigation into Virgin Atlantic is looking into mandatory resort fees and local taxes for package holidays.
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The UK competition watchdog has launched investigations into the Trainline, Virgin Atlantic and Red Driving School over concerns customers were not shown full prices upfront.
reliability moderate2/2 sourcesVirgin Atlantic is among those being investigated by the CMA (Joe Giddens/PA) PA Archive It said this includes practices were mandatory charges are separated from the headline price or added later in the buying process, known as drip pricing.
reliability moderate2/2 sourcesShoppers could therefore face unexpected costs or have to calculate the total cost of a purchase themselves. “Such practices can also impact competition between businesses, as a firm using drip pricing may falsely appear to be cheaper than a competitor and attract more customers,” the CMA added.
reliability moderate2/2 sources
Reported detailssecondary facts, each attributed to its source
Red Driving School is being investigated over how a mandatory booking fee and a so-called digital fee – typically £7 per booking – were displayed for driving lessons.
according to The IndependentThe investigation into Virgin Atlantic is looking into mandatory resort fees and local taxes for package holidays.
according to The Independent
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